Customer Experience Leadership Conference: Capturing the Heart of Tomorrow’s Customer

The Conference Board, the leading global, independent business membership and research association, will bring together C- suite executives from some of the world’s leading companies for its annual “Customer Experience Leadership” conference. The theme of this year’s conference is ‘Capturing the Heart of Tomorrow’s Customer,’ and speakers will focus on the changing customer experience and strategies companies can use to can leverage social media and build a customer-focused culture.